Technical Manager
Salary: Up to £65k DOE
Benefits:
- Private Health
- 4x life assurance
- 25 days + bank holidays
- 5% pension contribution
Location: Central London
Contract Type: Permanent 40 hours per week.
Reporting To: Account Manager
Pareto FM are looking to bring on a Technical Manager to manage hard service delivery on one of our prestigious accounts. Ensuring all Contractual Obligations are met. These include, but are not limited to, Reactive & PPM Works, Ensuring Statutory Compliance, Managing & Delivering Small Projects, Building & Maintaining strong relationships with Customers, Working alongside the Client Workspace Team to be the “go to” person for any FM needs they may have.
This also has the potential to be a hands on role and occasionally will require your direct involvement to resolve issues.
Key Responsibilities:
· Ownership of Technical Service delivery
· Client liaison and support on Technical issues and projects
· Full understanding of statutory requirements as they relate to buildings and high risk assets / activities
· Management of site logbooks
· Strategic management of all services included within the contract
· Ensure KPI Targets are met
· Support environmental focus
· Ensure that all Reactive tasks are completed within KPI time frames and to a high standard of repair.
· Ensure all statutory related paperwork is completed accurately and is filed appropriately.
· Develop and Project Manage Minor Works.
· Provide timely, consistent and exemplary communication.
· Ensure the adoption of Pareto policies and procedures throughout the area of responsibility.
· Deliver all necessary Toolbox Talk Training as well as identifying other training requirements within direct reports.
· Ensure the adoption of safe working practices during maintenance and repair activities.
· Manage the safe systems of work for area of responsibility.
· Interface with the Client Workspace Team in the course of reactive and PPM maintenance works.
· Undertake sub-contractor management in line with the above.
· Line Manage maintenance engineers in area of responsibility.
· Ensure resources are efficiently and effectively organised.
· Ensure satisfactory time keeping and conduct of workforce..
· Preparation of Monthly and Quarterly Reports
· Liaise with all stakeholders to ensure that the service meets and exceeds service level agreements. Continually review service provision to identify areas of improvement.
· Carry out such other duties as may be reasonably required from time to time by TBC.
· Operate as part of the wider Pareto Management Team in supporting business and organisational development.
Qualifications
· Recognised, relevant Mechanical / Electrical engineering qualifications.
· Computer Literacy (Microsoft Word, Excel, Outlook & Project).
· Driving Licence
· IOSH Managing Safely or NEBOSH
· NVQ Level 3 Minimum
· Full understanding of water treatment and closed systems
Experience & Knowledge:
Essential:
· Relevant experience in a similar position.
· Managed a team of Engineers.
· Proven ability to work in a team environment.
· Good interpersonal skills both internally and with customers.
· Proven ability to work to targets and deadlines.
· Proven ability to work unsupervised and under pressure.
· Proven ability to work in a team environment.
· Good interpersonal skills both internally and with customers.
· Worked with a CAFM Management System
Skills:
· Customer focuses with a proactive “love what we do” attitude.
· Thorough, methodical, with appropriate attention to detail.
· Able to understand interpret and communicate data effectively.
· Be able to remain calm under pressure.
· Ability to work independently and as part of a team.
· Flexible, adaptable and with the ability to act in a professional manner.
