Reception Manager

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Job Title: Reception Manager 

Reporting Line: Senior Workspace Manager

Location: Dublin

Salary:  Up to €35k DOE

Role Overview/Purpose:

This is a key position, based at one of our customers Global HQ in Dublin with specific responsibility for supporting the workspace function and service delivery. The role also supports two smaller facilities located in Dublin. The office is currently undergoing transformation and the new space will open in Autumn 2021 where they will be combining the current offices in Dublin. The successful candidate will also work closely with the Corporate Real estate (CRE) project team in supporting the operational delivery of this space.

The Covid-19 pandemic has pushed the business leaders to reimagine how our staff engage with the workplace. This is an exciting opportunity to be part of a global workspace transformation program and be part of the operational success of a brand-new high-tech space.

The successful candidate will define and implement Workspace processes and procedures and will ensure best practices are implemented to meet the needs of a dynamic and fast paced organization.

This is varied role, but the main emphasis will be supporting the efficient and effective running of our workspace. We are looking for an experienced, well organized and energetic individual with strong communication skills, the ability to work unsupervised using their initiative as required and the ability and commitment needed to prosper in a fast-paced environment. Some travel may be required. 

Key Responsibilities: 

  • Manage contractor and vendor relationships and coordinate and monitor their activities including organizing repairs and following through to completion. 
  • Conduct and document regular facilities inspections, complete daily scheduled checks of all office areas and be pro-active in the pursuit of workplace cleanliness and efficiency. 
  • Plan and manage all workplace services incl Front of House, security, access control, vending, parking etc. 
  • Plan and coordinate single and multiple desk moves including desk allocation and liaison with move contractors as required; 
  • Support the Senior Workspace Manager and the wider CRE team with a range of office and workplace improvement and development projects to include supervising small refurbishment and renovation projects. 
  • Working with the HSSE team to ensure compliance with health and safety rules, regulations and best practices; issuing permits to work, method statements and risk assessments as required and in accordance with policies and procedures. 
  • Liaise with Landlords agents, maintenance personnel and front of house team. 
  • Raise purchase orders and reconciling invoices. 
  • Assist with meeting and travel arrangements for the local Workspace team. 
  • Manage and coordinate meeting rooms and equipment as necessary. 
  • Deal with all FM related administration, including accounts/invoicing, minutes of meetings, move sheets, scanning and filing of leases and other relevant documentation. 
  • First Aid and Fire Warden duties.


Behavioral Competencies 

  • Customer Focus
  • Collaborates 
  • Being Resilient 
  • Communicates Effectively
  • Nimble Learning 
  • Physical security awareness


Technical Competencies 

  • Knowledge of and experience in Facilities Management, building services and maintenance and property management. 
  • Awareness of office electrical and mechanical systems.
  • Working knowledge of health, safety and environmental regulations.
  • Some supervisory experience.
  • Competent user of FM software tools and MS office applications incl Word, Excel and PowerPoint. 
  • First Aider and Fire Warden/Marshall trained.


Education, Qualifications & Experience 

  • A qualification in Facilities Management, Property Management or Construction Management would be advantageous. 
  • Membership of the IWFM,RICS or other professional body, NEBOSH or IOSH qualified.


The suitable candidate is unlikely to have less than 3-4 years’ experience in an FM role in a medium to large organization with up to 800+ Employees.

Or, know someone who would be a perfect fit? Let them know!


Dublin Directions

We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK. 

We operate with an entirely flexible model that allows us to build our service solution around each organisation we partner with. We believe in account management and our teams are formed of professionals qualified to the highest levels within FM. 

We apply intellect and intuition to our service offering, embracing technology and innovation at every opportunity, to deliver exceptional service.

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