Facilities Assistant
We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.
Facilities Assistant
Salary: Up to £27,000
Hours: Monday - Friday 8am - 5pm
Location: Harrogate
Pareto are currently looking for a Facilities Assistant to join us on a permanent basis based at Windsor House, Harrogate.
We are looking for the most vibrant, exciting, enthusiastic candidate. We want team members to be outgoing, customer focused, always willing to help and always willing to own a problem to completion. The person needs to be a team player, who will always go above and beyond to achieve.
Reporting directly to the Account Manager and Client, you’ll be the first point of contact for all contractors, tenants and their visitors. We’re looking for someone that meets and exceeds customer expectation, whilst ensuring all services are delivered to contract and legal requirements.
Responsibilities:
- Front of house requirements such as access system administration, visitor liaison and post management
- Diary management of contractors attending site
- Management of tenant community & building relationships with Office Managers
- Seek out community opportunities for on-site events, newsletter content & tenant discounts
- Diary management of bookable meeting room
- Management of Social Media planner and Instagram account
- Coordinate operation activities of Cleaning, Security, Waste, Pest, Landscaping
- Coordinate tenant maintenance needs
- Management of client Dropbox – assuring all maintenance paperwork is up to date
- Ensure compliance is in line with Health & Safety legislation
- Regular facilities & community update meetings & communication with Line Manager
- Liaison with client and development of a positive relationship
- Responsible for own administration
Key Skills:
Good experience of working within a customer facing environment is a requirement for this position along with exceptional communication and administration skills. Specific competencies within this general requirement include the following:
- Excellent communication and interpersonal skills
- Excellent organisational and influencing skills
- Able to work on own initiative or as team player
- Adaptable to various duties of the post
- Department
- Front of House
- Locations
- Harrogate

We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.
We operate with an entirely flexible model that allows us to build our service solution around each organisation we partner with. We believe in account management and our teams are formed of professionals qualified to the highest levels within FM.
We apply intellect and intuition to our service offering, embracing technology and innovation at every opportunity, to deliver exceptional service.
Facilities Assistant
We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.
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