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This is a full-time role based in Hemel - Hempstead.

We are looking for the most vibrant, exciting, enthusiastic candidate. We want team members to be outgoing, customer focused, always willing to help and always willing to own a problem to completion.

The person needs to be a team player, who will always go above and beyond to achieve.

Key Responsibilities:

  • Administration
  • Meeting and greeting clients
  • Booking meetings
  • Arranging couriers
  • Keeping the reception area tidy
  • Answering and forwarding phone calls
  • Screening phone calls
  • Sorting and distributing post
  • Must be prepared to ‘fill the gaps’ and step into any of the facilities roles in times of constrained resource.

Key Skills:

  • Good Communicator
  • Client focused Skills
  • Able to work on own initiative or as team player
  • Adaptable to various duties of the post
  • Confident and courteous manner, both in person and on the phone
  • Commitment to customer care
  • Cultural sensitivity and awareness 


  • Excellent communication
  • Administration Experience
  • Experience in a fast-paced environment
  • Proven experience in a customer service environment.
  • Contract management & negotiation skills.
  • PC literate and competent in all relevant MS applications, i.e., Word, Excel and PowerPoint

Or, know someone who would be a perfect fit? Let them know!

We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK. 

We operate with an entirely flexible model that allows us to build our service solution around each organisation we partner with. We believe in account management and our teams are formed of professionals qualified to the highest levels within FM. 

We apply intellect and intuition to our service offering, embracing technology and innovation at every opportunity, to deliver exceptional service.

Already working at paretofm?

Let’s recruit together and find your next colleague.

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