Building Manager

Location: Blythe Valley Business Park, Solihull (B90) – Site Based
Hours: 40 hours per week (Flexible between 8:00am – 5:00pm)

The Opportunity

We're looking for an experienced and customer-focused Building Manager to lead the operational delivery of Facilities Management services across a prestigious corporate campus comprising three large commercial buildings at Blythe Valley Business Park.

This is a highly visible leadership role where you'll be responsible for ensuring statutory compliance, operational excellence, supplier performance, health & safety, financial management and customer satisfaction across the estate. You'll work closely with the client and supply chain partners to ensure the campus remains safe, compliant, efficient and delivers an exceptional workplace experience.

If you're an experienced FM professional who thrives in a fast-paced environment, enjoys leading teams and driving continuous improvement, this is an excellent opportunity to join a growing and ambitious organisation.

What You'll Be Doing

Facilities Management & Compliance

• Lead the day-to-day delivery of hard and soft FM services across the campus.

• Ensure full statutory compliance across all buildings, including PPMs, inspections and remedial works.

• Manage compliance with all relevant UK legislation and industry standards including:

  • Building Safety Act 2022

  • Health & Safety at Work Act

  • Fire Safety Regulations

  • CDM Regulations

  • Asbestos Management

  • Legionella (ACOP L8)

  • Electricity at Work Regulations

  • Gas Safety Regulations

  • LOLER & PUWER

  • Environmental and waste compliance requirements

• Manage Permit to Work systems and contractor control processes.

• Support business continuity planning, emergency response and incident investigations.

Supplier & Contractor Management

• Manage the performance of hard and soft FM suppliers against KPIs and SLAs.

• Conduct supplier review meetings and drive continuous improvement initiatives.

• Review contractor competency documentation, RAMS and statutory certifications.

• Support procurement activities, supplier onboarding and contract renewals.

• Deliver value through effective supplier management and cost control.

Operational Leadership

• Take ownership of building performance and service delivery standards.

• Oversee reactive and planned maintenance activities.

• Manage security, cleaning, waste, landscaping, reception and technical services.

• Carry out regular site inspections and quality audits.

• Coordinate responses to operational incidents and emergencies.

Financial Management

• Manage operational budgets and financial performance.

• Produce monthly forecasts, accruals and financial reports.

• Monitor expenditure and identify cost-saving opportunities.

• Support contract retention and business growth initiatives.

Leadership & People Management

• Lead, coach and develop site-based teams.

• Conduct performance reviews and support employee development.

• Promote a positive health & safety culture.

• Ensure training and competency requirements are maintained.

• Foster a culture of accountability, collaboration and continuous improvement.

Client & Stakeholder Management

• Act as the primary operational contact for the client.

• Build strong relationships with occupiers, stakeholders and suppliers.

• Produce and present operational and compliance reports.

• Drive customer satisfaction through proactive communication and service excellence.

Sustainability & Continuous Improvement

• Support environmental and ESG initiatives.

• Monitor building performance and energy consumption.

• Promote innovation through technology and smarter FM processes.

• Drive operational efficiencies and service improvements.

What We're Looking For

Essential Experience

• Proven experience as a Building Manager, Facilities Manager or Senior FM professional.

• Strong understanding of statutory compliance within commercial buildings.

• Experience managing both hard and soft FM services.

• Strong contractor and supplier management experience.

• Experience managing KPIs, SLAs and service contracts.

• Financial management experience including budgeting, forecasting and P&L responsibility.

• Strong stakeholder management and client-facing skills.

• Experience managing compliance audits and governance processes.

• Strong IT skills, including CAFM systems and Microsoft Office.

Essential Qualifications

• NEBOSH General Certificate (or equivalent Health & Safety qualification).

• IOSH Managing Safely.

• Full UK Driving Licence.

Desirable Qualifications

• IWFM Level 4 or above (or equivalent Facilities Management qualification).

• Membership of IWFM, IOSH or RICS.

• Asbestos Awareness.

• Legionella Responsible Person Training.

• Fire Safety Qualification.

• CDM Awareness.

• First Aid at Work.

Team Structure & Support

Reporting directly to the Account Director, you'll lead the on-site facilities team and work closely with specialist service partners, contractors and client stakeholders. You'll be supported by the wider Pareto operational leadership team and subject matter experts across compliance, health & safety and technical services.

Progression & Development

Pareto is committed to developing its people. You'll have access to ongoing professional development, leadership training and industry-recognised qualifications, with opportunities to progress into more senior operational and account leadership roles as the business continues to grow.

Why Join Pareto?

This is an opportunity to take ownership of a prestigious corporate campus and play a key role in delivering exceptional Facilities Management services. You'll join a business that values innovation, customer service, compliance and continuous improvement, whilst providing genuine opportunities for career progression and professional development.