Job Title: Receptionist
Location: London
Contract Type: Full-Time
Shift Pattern: 8:30 AM - 5:30 PM
Salary: £30,000 - £35,000 per annum (DOE)

About the Role:
We are seeking an enthusiastic, dynamic, and personable Receptionist to join our high-profile client’s office in London. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and professional atmosphere. This is a full-time position where you’ll be part of a multi-skilled team, dedicated to delivering exceptional customer service and supporting the smooth operation of the office.

Key Responsibilities:

• Welcoming Visitors: Greet and assist guests, ensuring they are directed to the correct person or department in a friendly and professional manner.
• Managing Incoming Calls: Answer calls promptly, handle inquiries, take messages, and transfer calls as necessary.
• Scheduling & Appointments: Manage calendars and arrange meetings.
• Handling Mail & Packages: Organise incoming and outgoing mail, ensuring efficient distribution and handling of packages.
• Reception Area Maintenance: Keep the front desk area tidy and presentable, contributing to a professional first impression for visitors.
• Customer Service: Respond to client and visitor queries, resolve basic issues, and ensure a positive experience for everyone interacting with the office.

Additional Administrative Duties:

• Data Management: Maintain records, update databases, and organise documents.
• Office Supplies: Monitor inventory levels and place orders as necessary to keep office supplies stocked.
• Clerical Support: Assist with photocopying, faxing, filing, and other administrative tasks as required.

Key Skills and Attributes:

• Excellent Communication: Able to interact effectively with clients, colleagues, and visitors in a clear and friendly manner.
• Client-Focused: Demonstrates a commitment to high-quality service and customer satisfaction.
• Team Player & Self-Starter: Able to collaborate within a team and take initiative to manage tasks independently.
• Confident & Courteous: Present yourself professionally in all interactions, both in-person and over the phone.
• Cultural Sensitivity: Ability to work effectively with a diverse range of people and respect cultural differences.
• Organized & Efficient: Capable of multitasking, staying organised, and prioritising tasks effectively in a busy environment.

What We’re Looking For:
The ideal candidate will be vibrant, proactive, and customer-oriented, with a positive attitude and the ability to handle a variety of tasks efficiently. You should be someone who enjoys problem-solving and taking ownership of your responsibilities, ensuring everything is done to the highest standard.