Operations Contract Administrator
We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.
Salary: £25,500
Location: remote/home-based
Hours: 40 hours a week flexible (8am – 5pm)
Role Type: Permanent
Pareto are currently looking for a Operations Contract Administrator to join us on a full time basis to be based remotely. Occasional visits to client sites with expenses paid.
Responsibilities to include but not limited to:
· Monitoring the client email inbox and logging jobs
· Inputting and tracking reactive jobs on the CAFM system
· Actively monitoring open jobs including chasing engineers for updates and allocating reactive jobs to engineers and contractors
· Raising purchasing orders for engineers and other team members as required
· Allocating PPM tasks to engineers and contractors
· Scanning compliance documentation (in-house and sub-contractor)
· Closing down completed jobs and uploading any associated paperwork
· Assist wider team by providing helpdesk cover for leave as and when required
· Ensure client queries are dealt with to completion
· Attend meetings as and when required
· Reviewing documentation and raising any issues to the Account Manager
· Monitoring up and coming inspections and co-ordinating dates with sub-contractors and the Account Manager
· Following up with sub-contractors paperwork/certificates in relation to completed works/inspections
· Raising remedial actions following works or inspections
· Assisting the Account Manager with the raising of quotes as required
· Assessing completeness and appropriateness of sub-contractor RAMS
Key Requirements:
· Previous administrative experience desirable
· Previous helpdesk experience is desirable
· Previous experience overseeing contractors required
· Demonstrate strong administration skills
· Strong IT skills including Microsoft Office
· Excellent telephone and email manner, with solid communication and interpersonal skills
· Excellent attention to detail
- Department
- Central Function / Operations / Overheads
- Locations
- London
- Yearly salary
- £25,500
London
Pareto was founded to revolutionise the workplace sector—built to be different, driven to shape the future of work. With diversity, innovation, and bold thinking at our core, we’ve challenged the norm and been recognised as the disruptor in FM.
Now, as the Pareto Group, our acquisition of Sowga strengthens our expertise in mechanical and electrical engineering, expanding our ability to deliver cutting-edge, client-focused solutions.
Together, we’re redefining the industry—and we want ambitious talent to be part of the journey.
Operations Contract Administrator
We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.
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