Front of House Coordinator

📍 Swindon
🏢 Pareto FM (supporting a prestigious heritage client)
💰 £26,000
🕒 Full-Time | Monday – Friday

We’re looking for a friendly, professional and proactive Front of House Coordinator to join our team in Swindon, supporting a high-profile and culturally significant client site.

This is a key, client-facing role where you’ll be the first point of contact for visitors and employees — creating a welcoming environment while ensuring the smooth day-to-day running of reception and workplace services.

If you enjoy working with people, staying organised, and delivering excellent service, this is a great opportunity to be part of a supportive and professional team.

The Role

As Front of House Coordinator, you’ll be responsible for reception, workplace support, and administrative tasks — helping to ensure everything runs smoothly behind the scenes.

What you’ll be doing

Front of House & Guest Experience

• Deliver a warm, professional welcome to all visitors and staff

• Maintain a clean, tidy and well-presented reception area at all times

• Support and confidently communicate site security procedures

• Manage the reception inbox, responding to queries and assigning tasks

• Actively contribute to onsite team meetings and service improvements

Mail & Logistics

• Manage incoming and outgoing post and deliveries

• Distribute mail across the site daily

• Keep the post room organised, secure and compliant

Workplace & Admin Support

• Support the team with reporting and administrative tasks

• Assist with new starter and leaver processes

• Support internal events and workplace activities

• Monitor stock levels and order supplies where needed

• Step into other workplace roles when required to support the wider team

What We’re Looking For

• Experience in a front of house, workplace or customer service role

• Strong communication skills with a friendly and professional approach

• Comfortable using Microsoft Office and workplace systems

• Able to work independently and as part of a team

• A proactive, flexible attitude with a willingness to support where needed

• High attention to detail and commitment to maintaining standards

Desirable

• First Aid trained (or willing to train)

• Fire Warden trained (or willing to train)

• Experience in a fast-paced or corporate environment

Why Join Pareto FM?

• Work within a unique and prestigious environment

• Be part of a supportive and collaborative team

• A varied role where no two days are the same

• Opportunity to build experience in facilities and workplace services

If you enjoy creating great first impressions, supporting a busy workplace, and being part of a team that keeps everything running smoothly — we’d love to hear from you.